SECURE PURCHASING
One of our top priorities is the security of the information users supply on UrbanDuo.co.uk.
For your data to be processed in secure environments, at UrbanDuo.co.uk, we invest all the necessary resources and work using the latest technologies available.
YOUR ACCOUNT ON URBANDUO
At UrbanDuo.co.uk, you can complete your purchase as a REGISTERED user.
Shopping at UrbanDuo.co.uk is so easy! You just have to follow these steps:
- Sign up to process your purchase! To do this, go to the Login section - Create an account and register for free by filling in your details.
- Throughout the registration process, you will find examples that will help you enter the necessary data. Once registered, it will be easier to track the status of your order in your personal account.
- Use our menu or search function to find the item you want to buy.
- Select your size and add the items you want to your basket. View all your items in the shopping basket and always modify or remove the number of units in your order before finalizing the purchase.
- When you have finished adding items, select the "Checkout” option.
- In order to complete your order, choose the payment method. We offer several options that you will see in the Payment Help section.
After following all of these steps, you can then confirm your order, and you’ll be enjoying your purchase in no time!
Remember that once your order is complete, you will receive a confirmation email with the summary of your purchase.
In exceptional circumstances, if your garment arrives with a defect, contact our Customer Service department.
You have 14 days from the date you receive your email confirming the delivery of your order to make an exchange or return your purchase on UrbanDuo.co.uk.
